Privacy Policy

This policy explains how La Costa Taqueria handles information submitted through our pickup-ordering website and mobile app.

Information we collect

We collect your pickup name, U.S. mobile number, selected location and time, order contents, customizations, transaction identifiers, SMS consent record, and an optional email address. We also retain security, printer, notification, and audit records needed to operate and protect the service.

We collect this information directly from you when you build or place an order, automatically from our service when it records operational or security events, and from payment and communication providers when they report transaction or delivery status.

Website analytics

We collect first-party, anonymous website activity such as visits, page views, active sessions, device category, general referral category, cart starts, checkout starts, and menu items added. These analytics do not contain customer names, phone numbers, email addresses, full referring URLs, IP addresses, or advertising identifiers. Anonymous session records expire after approximately 30 days; aggregate daily totals may be retained for business trend reporting.

Optional remembered checkout details

If you choose to remember your details, your name and phone number are saved on this browser or app installation for future checkout at either location. This does not create an account, save a payment card, or subscribe you to messages. Editing an order does not update remembered details. You can explicitly update them or choose Forget details in Checkout preferences. Forgetting these local details does not delete transaction records, orders, or receipts. Browser privacy settings, cleared storage, or uninstalling the app may remove remembered details.

Payments

Apple Pay, Google Pay, and card payments, when available, are processed by Stripe. ACH and other bank-account payments are not accepted. La Costa does not receive or store your full card number or security code. We retain payment status, amount, processor, and transaction identifiers to confirm orders, maintain transaction records, and investigate payment problems.

Transactional text messages

If you select the optional text-message checkbox, you expressly agree to receive transactional messages about that order. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Declining SMS does not prevent a purchase. This consent is not consent to marketing and will not be reused for promotional messages.

Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We share it only with service providers that deliver the requested order communication or as required by law. Text-message opt-in data and consent are not shared for marketing.

Service providers and retention

Firebase supports hosting, authentication, database, and server operations; Stripe processes the payment methods shown at checkout; Resend delivers transactional email; and Telnyx delivers optional transactional SMS. Each provider receives only information needed for its role. We retain records as reasonably required for order fulfillment, accounting, fraud prevention, dispute resolution, legal obligations, and system security.

We do not sell personal information or share it for cross-context behavioral advertising. We do not permit third parties to collect personally identifiable information through this service for tracking across unrelated websites or apps.

Browser privacy signals

Because we do not track customers across third-party websites or sell or share personal information for behavioral advertising, browser Do Not Track and Global Privacy Control signals do not change how this service operates. If our practices change, we will update this policy and honor legally required privacy-choice signals.

California privacy requests

California residents may request information about the personal information we maintain, ask us to correct inaccurate information, or request deletion, subject to identity verification and legal exceptions. We will not discriminate against you for exercising an applicable privacy right. Because we do not sell or share personal information for behavioral advertising, there is no sale or sharing from which to opt out.

Submit a request by emailing lacostataqueria2@gmail.com or calling (209) 832-4031. Describe the request and provide enough order information for us to locate and verify the applicable record. An authorized agent may submit a request when permitted by California law.

Children

The ordering service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy changes

We will post material changes on this page and update the effective date above. When required by law, we will provide additional notice before a material change takes effect.

Contact

For privacy questions, email lacostataqueria2@gmail.com, call La Costa at (209) 832-4031, or visit 240 E. 11th St, Tracy, CA 95376. Our second pickup location is 311 E. Grant Line Rd, Tracy, CA 95376, (209) 833-8583.